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COVID-19 RESTRICTIONS INFORMATION
Your update about Council's services, programs and facilities during restrictions

Signs, Streetlights and Underground Services

Underground Services – Electrical and Water

Underground Service Installations

Our city is growing at rapid rates as we are experiencing an increased amount of public and private investment for commercial and housing developments. We have developed the City of Playford Reinstatement Specifications to make sure civil infrastructure is not compromised by rapid development.

If you have any questions in relation to the Reinstatement Specifications, please contact the City Operations Technical Officer on 8256 0333.

Individuals, contractors or organisations carrying out works on Council property are required to notify Council in writing.

What happens if damage is caused to Council infrastructure during installation of underground services?

Council is responsible for the maintenance of roads and footpaths throughout the City. However, any damage caused by individuals, contractors or other organisations to Council infrastructure as a result of the works being undertaken, is the responsibility of the individual, contractor or organisation. Repairs or reinstatement of Council infrastructure must meet Council's standards.

I have noticed damage to Council's infrastructure prior to installation of underground services. How can I report this?

You can report damage to Council infrastructure by visiting Playford Online Services, phoning Customer Care on (08) 8256 0333 or by sending an email to playford@playford.sa.gov.au.

It is best that you include a photo of the damage, and wait for contact from Council before commencing your work.

How do I apply for underground electrical connection?

If you live in the rural areas of Playford, you may require a private connection to mains power. If you are building a house in an urban area of the city, and you are an owner-builder, you are required to seek approval for an underground electrical connection to the building.

You can submit an application for an underground electrical connection by downloading the application form below and emailing it to playford@playford.sa.gov.au.

How do I apply for a private water pipeline?

If you live in the rural areas of Playford, you may require a private water pipeline to connect to mains water. Once connected, maintenance of these pipelines becomes the responsibility of the property owner.

You can submit an application for a private water pipeline by downloading the application form below and emailing it to playford@playford.sa.gov.au.

Underground Services Documents

Drains

City of Playford has almost 500km of storm water drainage pipes, over 12,800 storm water pits and other support infrastructure that is maintained by Playford's operational staff as part of programmed maintenance programs.

Our team works across Council's metropolitan, rural and township areas in rostered sections, allowing maintenance of each section in a specific timeframe.

How are open drains maintained?

We regularly clean and maintain the open drainage network throughout our region. Some sections of drain will occasionally require the removal of undergrowth and silt build-up, while others may require treatment for erosion. These treatments will help ensure free flow of water across the City of Playford.

How are piped drains maintained?

Maintaining piped drains involves cleaning of all the side entry pits, junction boxes and gross pollutant traps that are located throughout Playford, as well as any structural repairs that are required. Regular cleaning of these stormwater systems helps in preventing flooding and provides a better quality of water that eventually finds its way into our water-catchment systems.

How can I report damages to drains or request drain maintenance?

Report a blocked sump/drain or a missing sump lid/drain cover online, by visiting Playford Online Services, phoning Customer Care on 8256 0333 or by sending an email to playford@playford.sa.gov.au.

Traffic Lights and Street Lights

Traffic Lights

Council is not responsible for traffic lights. You can report faulty traffic signals to the Department for Infrastructure and Planning (DIT) on 1800 018 313

Street lighting

Street lighting is, for the most part, under the control of the City of Playford with SA Power Networks being responsible for the maintenance.

Working alongside SA Power Networks, the City of Playford continues to improve the street lighting across the area. This has resulted in Council committing to the rollout of LED non-decorative lights for residential roads which will deliver energy savings of over $200,000 per annum based on current energy tariffs. To find out more about street lights in Playford, go to the Public Lighting Info Sheet at the link below.

How to report faulty street lights

Faulty street lights are the responsibility of SA Power Networks. To report a faulty street light contact SA Power Networks on 13 13 66 or 1800 676 043 or log a request online by following the link below.

What streetlights are not under Council control?

There are certain areas where Council does not control the lighting:

  • Department for Infrastructure and Transport (DIT) controlled roads
  • Junction of Council roads and DIT roads
  • Private developments
  • Community titles
  • Private carparks
The street light out the front of my house is very bright. How can I request to have this fixed?

By nature, street lights are designed to provide light in a public space, resulting in a safe environment for pedestrians and road users.

If light spilling into your property is causing significant impact to you, and it is unable to be controlled through the use of black-out curtains or blinds, please contact Council by visiting Playford Online Services, phoning Customer Care on (08) 8256 0333 or by sending an email to playford@playford.sa.gov.au. You may also apply for a street light shield to be fitted by completing the application below and submitting via email.

Please be mindful that in scenarios like this, Council may be limited in how they can help.

How can I request a new street light?

If you believe there is insufficient lighting in your street, please contact Council by visiting Playford Online Services, phoning Customer Care on (08) 8256 0333 or by sending an email to playford@playford.sa.gov.au to investigate the possibility of a street light installation.

Council must consider the requirements of the Australian Standards for lighting and the impact on other road users and residents.

Council is responsible for the cost of installing an approved street light.

Who should I contact if I would like a street light moved or removed?

If you wish to have a street light moved or removed, you should first contact Council by visiting Playford Online Services, phoning Customer Care on (08) 8256 0333 or by sending an email to playford@playford.sa.gov.au.

In changing the lighting in a residential street, Council must consider the requirements of the Australian Standards for lighting and the impact on other road users and residents.

Council may request that you submit a report, written by a suitably qualified lighting engineer describing the effect in changing the lighting.

Please be aware that you would be responsible for the cost of an investigation and the cost to SA Power Networks in removing or relocating a street light.

Traffic signs

The City of Playford is responsible for the provision of signage on Council roads network including street and suburb names, as well as traffic advisory signs such as ‘Give Way’, ‘Keep Left’, and speed limit signs. This signage is necessary for the safe and convenient movement of all road users including motorists, pedestrians, residents and visitors in Playford.

How can I report a damaged or missing sign?

Report a damaged or missing sign online, by visiting Playford Online Services, phoning Customer Care on 8256 0333 or by sending an email to playford@playford.sa.gov.au.

How can I request a new speed limit sign?

Council will work with the Department for Infrastructure and Transport (DIT) for any requests received for new speed limits signs. Please note that requests are unable to be considered on roads or streets where South Australia's default speed limit applies. This means 50km/h in built-up (urban) areas or 100km/h in non-built-up (rural) areas.

How can I request a new give way or stop sign?

Any requests for new give way or stops signs will need to be assessed and considered against the Australian standards.

Giveway signs are generally installed at a 4 way intersection to indicate which road has priority. There is no requirement for a giveway sign to be installed at T-intersection. This is in accordance with the Australian Road Rules.

Stop signs will only be installed at locations where there is proven limitations in sight distance that cannot be improved through other means such as vegetation maintenance.

Should you identify a safety concern at an intersection, please let us know by visiting Playford Online Services, phoning Customer Care on 8256 0333 or by sending an email to playford@playford.sa.gov.au.

How can I report overgrown vegetation limiting visibility at intersections?

As a community member you can play an important role in keeping our intersections safe by letting us know if overgrown vegetation is causing sight issues, or limiting visibility of signs at intersections.

You can let us know about this by visiting Playford Online Services, phoning Customer Care on 8256 0333 or by sending an email to playford@playford.sa.gov.au.

Community Facility Signage

Our community facility signs are blue directional signs with white text that can be established by Council to showcase not-for-profit community facilities. You must seek approval from Council to install community facility signage by completing the hardcopy or online form below.

Signs that require more than two lines of ten characters each may require a Development Application and will be assessed on a case-by-case basis. Please contact Council directly to discuss larger signs.

Election Signage

Election signage

Election signage is a defined sign encouraging the public to vote for a particular political candidate. City of Playford and the Electoral Commission of South Australia have put rules in place for the placement and removal of election signs.

Signage complaints

If you have any concerns regarding the type, size, fixing or positioning please contact Playford's Customer Care on 8256 0333.

If the complaint relates to the wording or content of the signage, please refer to the Electoral Commission Complaint Protocol or refer the matter or person to the Electoral Commission of South Australia.