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Your rates

Find answers to your rates questions Having difficulty paying? See how we can help Click to find out more about rating policy Estimate your rates for this financial year

In South Australia, council rates are a form of taxation on property values and are a requirement under State Legislation.

Money raised through rates assists Council to provide the Playford community with a wide range of services. These include existing ongoing, core services such as keeping our streets clean, rubbish removal, running immunisation clinics, operating libraries and community programs, as well as renewing, replacing and building new assets such as footpaths, roads and sporting grounds.

We see the benefits of council services everyday through cleaner streets, safer roads, services to support you and your family, places to play and places to meet.

Rates notices

City of Playford issues rates notices to property owners each year. You should receive your first notice in July, with quarterly payment due dates.

If make a full annual payment in the first quarter you will not receive any further notices throughout the financial year.

Receiving your rates

By default, Rates notices are sent out by post.

Ratepayers may choose to receive their rates notice through email, by registering with Playford Online Services, or through BPAY View using their financial institutions internet banking.

Paying your Rates

We want to make payments as easy as possible for you, which is why we provide a number of payment methods.

Direct Debit

Never forget a rates payment again!

An easy way to stay on top of your Council rates is by setting up an ongoing direct debit. Register with Council’s Online Services to schedule quarterly, monthly or weekly payment instalments direct from your nominated bank account.

Setting up direct debit with Playford Online Services takes only a few minutes.

First, sign in to your account and follow the steps below:

  1. From the home page select 'Set up direct debit'
  1. On the Rates Summary screen select your Ratepayer Name which is highlighted in green.
  1. Scroll down and select 'Request direct debit' and follow the prompts.

If you encounter any problems when setting up a direct debit, first watch this step by step video and if you are still unable to resolve your problem, please call us on 8256 0333.

Be sure to read the FAQ and Terms and Conditions listed below.

Credit Card

Pay your rates 24/7 with Visa or Mastercard.

Make payments of $20 or more by visiting Playford Online Services, phoning 1300 278 903 or through the ‘My Playford’ App, which can be downloaded via your App Store.

Remember to have your credit card and Rates Notice handy.

BPAY and BPAY View

Pay your rates online or over the phone through your financial institution.

Contact your financial institution, or log in to your internet banking, quote biller code 303206 and the reference number shown next to the BPay symbol on your rates notice.

You will notice that the BPay reference is the same as your assessment number!

If you are registered for BPAY View you can view and pay your rates through your internet banking.

Centrepay

If you are in receipt of a Centrelink payment, our Rates team can help you set up regular deductions for your Council rates over the phone. Call us on 8254 4644 if you need assistance to get this organised.

If you prefer to arrange this with Centrelink, please quote our Centrepay reference 555054979L.

Australia Post

Pay your rates through Australia Post online or in person.

Payments of $20 or more can be made using the online Post Billpay service by visiting Postbillpay website, phoning 131 816 or by visiting your local Post Office with Billpay facilities.

In Person

If you prefer to make payment in person, please visit Council’s customer contact centre at 10 Playford Boulevard, Elizabeth during business hours.

We are happy to accept full or part-payment in cash or with a debit or credit card.

Rates Due Dates

City of Playford has a quarterly system of rating. The due dates for 2021/22 are:

  • Instalment 1 – 2 September, 2021
  • Instalment 2 – 2 December, 2021
  • Instalment 3 – 2 March, 2022
  • Instalment 4 – 2 June, 2022

Digital delivery of rates documents

Direct debit documents