Home Assist

The Home Assist Program offers a range of in-home services for eligible residents to assist them to maintain their independence in their own homes by providing one off or short term services and referral.

Home Assist is jointly funded by the Office of the Ageing through their Home and Community Care program and the City of Playford.

Home Assist is eligible to those who are aged, physically frail, have a permanent disability or are carers of people in these categories.

Staff will determine eligibility for support and develop a service plan that address the client's needs, circumstances and health and safety risks.

The provision of these services depends on available resources.

Home Assist services do not include financial support and people are required to meet the cost of all material.

The program aims to reduce the cost of labour for specific services to help maintain a healthy and safe environment for eligible people in the community.

All services are provided on an assessed need and not on the person's ability to pay. Fees for services will be discussed prior to commencement. For information on fees please phone the Home Assist office on 8256 0355.

Some services are in high demand and there may be a waiting list.

Please read the information below for further information.

 Home Assist Brochure (5496 kb)  Home Assist Handbook(86 kb)

Advocacy & Referral

The City of Playford is always looking for ways to improve the Home Assist program and encourages consumers to provide us with feedback whether it is positive or negative.

Consumers have the right to have an advocate represent them; be it a friend, relative or an advocacy agency like the "Aged Rights Advocacy Agency".

Feedback should be directed in the first instance to the Coordinator, City of Playford Home Assist on 8256 0355.

If the consumer is unhappy with the way the process is being handled, other avenues of appeal can be explored through the following channels:

• City of Playford , Community Services Team Manager, Telephone 8256 0333
• The Office of the Ageing
• Home and Community Care program

Please find the Home Assist Consumer Referral form attached for downloading and faxing to the Home Assist office on 8287 7311.

Home Assist Referral Form (82 kb)

Home Assist Services

Domestic Assistance

• Short term (6 x visits) fortnightly or monthly
• Spring clean (max. 4hours)

Transport:

• Shopping
• Medical
• To and from council HACC social inclusion programs

Home Maintenance:

• Minor home maintenance work
• Light globes and smoke batteries replaced
• Smoke alarms installed
• Subsidised gutter and window cleaning
• Key safes installed
• Security assessments / advice / installation

Home Modifications:

• Grab rails
• Ramps
• Steps

Social Support:

• Shopping assistance
• Shopping list
• Medical appointments

Personal Care:

• Short term only while recovering from illness or surgery.