A message from your Mayor

Volunteers - keeping our community together!

Frequently Asked Questions

How do staff & volunteers work together?

Effective relations between paid staff and volunteers lead to an enjoyable and productive workplace. In South Australia this commitment is demonstrated through an ‘Agreement between SA Unions & Volunteering SA’. Playford Council is equally committed to an environment that is based on a culture of trust, openness and respect between volunteers and paid staff.
Agreement - SA Unions & VolSA(6149 kb)

How long does the process take?

If you are successful in gaining a volunteering position with the City of Playford we will try and place you within one month from your initial enquiry, depending on what area you choose to work in.

Am I guaranteed a volunteer job if I apply?

No, in order for the experience to be a positive one for both yourself and the organisation it is important that we match your skills, knowledge and motivation against the requirements of the volunteer position which may not always be possible.

How many hours would I have to commit?

This depends on the role and your availability.  Some positions require you once a week for several hours while others may only require you once a fortnight.

What is the maximum time I can volunteer per week?

The maximum amount of time is no more than 3 sessions per week. This would equate to about 12 - 16 hours per week.

Can I be guaranteed the number of hours I need to meet Centrelink requirements?

No, unfortunately we are not able to guarantee the amount of hours that may be required by Centrelink.

Do I need to attend the Induction session?

Yes, all volunteers are required to attend an Induction Session, which takes three hours and provides volunteers with a valuable insight into volunteering with Council, rights and responsibilities of volunteers, and Occupational Health and Safety information which will enable you to work in a safe environment.

We recognise that people may have had previous training in these areas, however the Council has a legal requirement to carry out the Induction Sessions, and it is always helpful to have a refresher.

What if I don't want to commit long term?

Due to the time spent placing and training volunteers, the Council requests that volunteers commit to at least three months. However we are in the process of developing small short-term volunteer positions.

Can I get a reference?

It is NOT our policy to give written references, however your Program Coordinator is free to give a verbal reference over the phone.

Is there a chance that I might gain paid work in the organisation if I volunteer first?

We are unable to guarantee that volunteering with Council will result in paid employment. However Council through its Workplace Agreement has committed to offering active volunteers the same opportunitiy as paid staff to apply for vacant positons  that are internally advertised.

Do you pay out of pocket expenses?

Yes, the Council pays out of pocket expenses which are incurred whilst performing volunteer duties as agreed by the Coordinator.

Do I have to have a police check?

Yes for certain positions its require by legislation that volunteers have to undertake a police check. There is no cost to volunteers for the police check however you will need to pay the upfront fee which we will reimburse.

Am I covered by Insurance?

Yes, City of Playford volunteers are covered by insurance whilst undertaking volunteer duties as directed by the Coordinator.

Post: 12 Bishopstone Road, Davoren Park SA 5113 | Visit: Playford Civic Centre, 10 Playford Boulevard, Elizabeth
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