Information About Council Rates

Rating Policy

Council's Rating Policy sets out the strategy for the way in which Council rates are charged across the Community and the methods and timeframes for collection of rates.

The policy deals with specific issues such as;

  • Method used to value land
  • Structure of rates - that is how rates will be imposed across the Community (eg general rates, differential rates, fixed charges etc)
  • Payment dates
  • Late payment fees
  • Options for rate relief

This policy does not set the amount of rate revenue to be collected, as that is determined by the annual City Plan and Budgeting process which is adopted in June each year.

To view the full version of the Rating Policy, please click on the following link: -

Rating Policy


Cost of Living Concessions

From July 2015 council concessions were replaced with state government cost of living concessions.

For information on concession elegibility, applications and payments contact the Department of Communities and Social inclusion (DCSI)



Concessions Hotline: 1800 307 758

Rate Rebates

It is the policy of the City of Playford that a rebate of rates payable on some land is available to a person or body/organisation when Council considers that particular requirements under the Local Government Act 1999 have been met.

To view the Rate Rebate Policy and to download an application form please click the following links:

Rates Rebate Policy

Rate Rebate Application Form


Hardship  Policy

City of Playford is committed to assisting customers who are experiencing financial hardship to manage their bills on an ongoing basis, make payments in a manner that is mutually acceptable, and with the aim to clear their outstanding and ongoing rates debt in a planned and efficient manner. This policy outlines the options for ratepayers seeking relief from rates due to hardship or extenuating circumstances. Council may refer the ratepayer to see an accredited financial counsellor, or negotiate a flexible longer-term debt repayment arrangement. Section 182 of the Local Government Act 1999, advises Council can grant relief of rates due to hardship or extenuating circumstances.

The Rates Team can also assist customers with setting up a regular payment deduction by Centrepay and Direct Debit over the phone.

Rates Hardship Policy

Rates Hardship Application Form

Playford Assist Fact Sheet

Financial Hardship FAQs


Seniors  Rates  Postponement

Seniors Rates Postponement allows seniors to postpone payment of Council rates amounts over $500 per year for an indefinite period. This can assist eligible ratepayers who have a high level of equity in their home but are on limited incomes.

To view a factsheet please click on the below link:

Seniors Postponement of Council Rates - Fact Sheet 

Seniors Postponement of Council Rates - Application Form


Commercial Rates Strategy

In June 2014, the Council approved the Commercial Rating Strategy, with 75% of new commercial rate revenue received from growth to fund rate reductions to all business over the next 13 years. The Commercial Rating Strategy forms part of a greater objective to encourage business development and employment opportunities in the City.

Further information please click on the link below:

Commercial Rates Strategy 2014


Single Farm Enterprise

Ratepayers whose land use has been defined as primary production on two or more rate notices may be entitled to be considered as a single farm enterprise.

Single Farm Enterprise - Fact Sheet

Single Farm Enterprise - Application Form


Rating in Local Government

The Local Government Association of SA has produced some useful Fact Sheets about rates and Council services.

Please click on the links below to find out more.

About Council Rates

Funding Council Services


Further information about rating in Local Government can be obtained through the Local Government Association's website.

Please click on the following LGA Icon to access their site:

LGA Icon

Post: 12 Bishopstone Road, Davoren Park SA 5113 | Visit: Playford Civic Centre, 10 Playford Boulevard, Elizabeth
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